(PLO)- The Department of Transport and functional sectors will take drastic action to stop forcing passengers and cheating on taxi fares in the city, including at Tan Son Nhat International Airport.
After the driver of two taxi companies cheated on fares at Tan Son Nhat International Airport, this airport issued an express dispatch to suspend the business of passenger transport services by taxi at Tan Son Nhat International Airport. port for two taxi companies including Saigon Taxi Transport Company Limited and Saigon Tourist Transport Joint Stock Company. Authorities were also involved.
Fired taxi driver who cheated on taxi fare
On June 23, Saigon Tourist Transport Company sent a document to the Department of Transport about the driver installing and activating the taxi fare increase system.
Mr. Kakazu Shogo, General Director of Saigon Tourist Transport Company, confirmed: “Through verification and clarification, the company regrets and confirms that driver Nguyen Trung Minh is currently working at Saigon Tourist Taxi”.
In the near future, the Department of Transport will focus on rectifying fare fraud for taxi drivers at Tan Son Nhat airport. Photo: AN NHAN
After the incident, this company coordinated with Tan Son Nhat airport security to work with driver Nguyen Trung Minh. Accordingly, this company has issued the highest discipline, which is to fire and not re-hire this driver since June 20, 2023. The Saigon Tourist side said that the company will coordinate with the authorities to solve problems related to the above case.
“The company will thoroughly understand and review all equipment installed on taxis, organize to announce and disseminate the company’s processes and regulations as well as operating regulations at Tan Son Nhat airport, regulations legislation for all drivers and employees working at the company. At the same time, the company will improve service quality in order to provide the best service quality for customers” – Saigon Tourist commits.
The Tan Son Nhat International Airport side said that these are two of the passenger transport companies that have the right to operate and transport passengers at the port. The two taxi companies violated the agreement in the concession agreement, forcing the port to take strong measures to rectify and protect the reputation and brand of the airport.
“The two car companies mentioned above have a small number of cars to pick up passengers at the port. Therefore, when these two airlines are temporarily suspended to welcome passengers, it will not affect the transportation of passengers at the port. During the peak summer season, the port cooperates with car companies to ensure the number of vehicles to serve the travel needs of passengers at two domestic and international terminals,” said Tan Son Nhat International Airport.
Along with that, the aviation security force will be strengthened to coordinate with relevant units to separate the channels, remind the passengers to pick up and drop off in accordance with regulations, ensuring security and safety in the public area of the port. .
Tan Son Nhat International Airport believes that this is also the way operators are responsible to customers to improve service quality at the country’s leading airport.
Strictly manage to put an end to tariff fraud and entice customers
Talking to Ho Chi Minh City Law, Mr. Do Ngoc Hai, Head of Road Transport Management Department of the Department of Transport, said that the department has directed the Department Inspector to coordinate with functional forces including Tan Son Nhat International Airport Police Station. , Tan Son Nhat Aviation Security Center, Department of Science and Technology inspected two taxis of Saigon Transport Company – Binh Thuan Branch and Saigon Tourist Transport Company.
Through inspection, it was discovered that vehicles with illegal acts did not clamp a lead and attached a device to falsify the meter, attach a “flag” button to the gear lever to falsify the meter.
The suspension of two taxi companies to pick up passengers will not greatly affect the transportation of passengers at Tan Son Nhat International Airport.
Inspectors of the Department of Transport have made four records of administrative violations in the field of road traffic according to regulations. Of which, an administrative fine was imposed with the amount of VND 23,400,000.
In addition to applying an administrative sanction, the Inspector of the Department of Transport also applied an additional sanction of deprivation of the right to use badges for vehicles for two months.
“In order to ensure the rigor in the coordination of patrolling, inspection and control of relevant agencies and units, and to prevent violations in passenger transport business, the Department of Transport proposed the Department of Science and Technology. consider sending personnel to coordinate with the Department’s Inspectorate to inspect and handle taxis equipped with equipment to cheat fare “- Mr. Hai said.
Mr. Nguyen Tai Nhan, Captain of Traffic Inspection Team No. 8, Inspector of the Department of Transport, emphasized that the department has strongly directed to stop forcing passengers and cheating on taxi fares in the city, including the inner port. Tan Son Nhat International Airport.
According to Mr. Nhan, the Department Inspector is coordinating with Tan Son Nhat airport security and the Southern Airport Authority to strengthen coordination to ensure security and order for passenger transport activities in public areas. Tan Son Nhat International Airport.
“In the coming time, the team will focus on rectifying fare fraud for taxi drivers, and at the same time plan to set up an interdisciplinary working group with relevant units and propose authorities to check taxi transport business in the city, including Tan Son Nhat international airport” – Mr. Nhan said.•
The Civil Aviation Authority of Vietnam requests enhanced inspection
Exchange with Ho Chi Minh City Law, the leader of the Civil Aviation Administration frankly pointed out that the operation of the taxi service inherently has many problems, especially the taxi companies operating in the interior of Tan Son Nhat International Airport. Accordingly, aviation agencies and businesses operating in the port area play a coordinating role.
At the same time, the department also requested the Southern Airport Authority to work and proposed the Ho Chi Minh City Police, Tan Son Nhat International Airport Police Station, and the Department of Transport to strengthen inspection and handling of fraud. taxi fares, squeezing passengers, enticing customers, parachute cars operating at the port.
At the same time, review and supplement the plan to strengthen inspection and supervision of service provision of taxi companies and technology vehicles licensed to operate at the port.
The Civil Aviation Authority of Vietnam also requested Tan Son Nhat International Airport to review the list of passenger car transport businesses that are licensed to operate at the port, especially those transporting passengers where fraud has occurred.
Previously, Tuoi Tre newspaper had an investigation to uncover the sophisticated taxi fare fraud of some taxi drivers at Tan Son Nhat airport. Specifically, some drivers whisper to each other about the type of device that can cheat the fare on the taxi meter. This device can make the amount of money on the meter jump up arbitrarily, even when the car is stopped.
ANNUAL – DAO TRANG