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Instructions for applying QR codes in administrative procedures

Posted on June 26, 2023


(PLO)- On the receipt and appointment to return the results of administrative procedures, the QR code will provide data about the date of the appointment to return the results.

The Government Office has just issued Circular 01/2023 stipulating a number of contents and implementation measures in the digitization of dossiers and results of administrative procedures settlement and implementation of administrative procedures in the electronic environment.

According to the above circular, QR code (quick response code, English name is Quick Response Code) for administrative procedure documents is a two-dimensional barcode used to look up the processing status of documents or pay for documents online. online on the National Public Service portal or the Information System for handling administrative procedures at ministerial and provincial levels.

QR codes will be printed in the upper left corner of documents published from the data of the Information System for settling administrative procedures at ministerial and provincial levels for organizations and individuals providing the minimum data including: : Code of application for settlement of administrative procedures; administrative procedure code; identifiers of organizations or individuals performing administrative procedures; the title of the paper to be published; the name of the information system providing the data; publication time.

In the case of a receipt and an appointment to return results, the QR code provides additional data about the date of the appointment. In the case of administrative procedures, the QR code may provide additional data on the validity period and scope (if any).

Circular 01/2023 of the Government Office takes effect from May 25, 2023, applicable to agencies, organizations and individuals involved in the process of carrying out administrative procedures and providing services. public services, online payment, digitization of records, results of administrative procedures.

N. NGOC



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